FAQs

Do I need to make an appointment?

Yes, please get in touch via email shop@susannahhall.com or call 07368 355458 to make a booking.

How long does it take to tailor a bespoke suit?

Our bespoke suits take about 12 weeks which allows time for an intermediate stage fitting. However for a wedding or any other specific date please add another 4 weeks.

What is the starting price for a two piece wool suit?

A men's two piece suit starts from £1500. Our ladies suits start from £1700. Our prices depend on the cloth you select.

Are your suits really made in the UK?

Yes indeed they are! All our bespoke garments are built in Leeds by our wonderful tailors.

Do you make shirts?

As well as our own range of British made stock shirts we tailor bespoke for both men and women starting at £190 inclusive of vat, these are made in Manchester.

Can I purchase a Gift Voucher?

We have Gift Vouchers available for the value of your choice, valid for one year from the date of purchase.

Do you do alterations?

Yes we do carry out alterations to tailored garments, including those that have not been purchased at SHT.

However we are not able to adjust wedding dresses, bridesmaids dresses, leather or knitwear.  

Are you able to take measurements for a garment to be made elsewhere?

No, we are sorry but this is not a service that we offer.

How often should a suit be dry cleaned?

The worst thing to do is bombard the natural cloth with chemicals, so try to avoid dry cleaning until really necessary. Spot clean any spillages and use a really good quality clothes brush.  DO NOT use a trouser press as it will encourage the cloth to shine!

Can I boil wash my shirts?

Our advice is to wash our shirts at 30 or 40 degrees (as on the label) which will keep the shirt at its best. Iron slightly damp.

Do you carry out invisible mending?

No, however we do recommend British Invisible Menders Service in London.

Do you offer a refund on stock items?

We will exchange any stock item within 28 days of purchase as long as it has not been worn and is in perfect condition with the original packaging. We will refund the amount paid if an item is faulty.